Setting the Standard for Quality

Demonstrating its commitment to product quality and customer service, Carmanah is certified under ISO 9001:2000, a comprehensive internal Quality Assurance System.

The ISO 9000 series of standards represent an international consensus on what good management practices will result in a consistently acceptable product to the client.

ISO 9001:2000 incorporates a significant change towards customer satisfaction becoming the primary focus of the Quality Management System. To achieve this, a new approach has been incorporated into the older ISO 9001:1994 standards, especially regarding basic concepts and quality system structure.

If you have any comments about how well CTC is meeting its quality objectives, you are encouraged to fill out the customer feedback form available from this web site.